Meet Our Team

 Whitney McNicol

A drummer in a band, an avid tennis player, and a financial whiz, Whitney brings incredible and unique skills, personality, and leadership to Maxwell’s Music! She is a proud graduate of the University of Louisville, with a degree in Accounting, and has over 25 years of experience in Accounting & Financial Analysis. Whitney’s business acumen continues to lead Maxwell’s Music to the top! In fact, Maxwell’s Music is amongst the TOP 100 MUSIC STORES in the world!



Mark Maxwell

Born into the Maxwell family literally meant growing up in the music business in Louisville, KY and Southern Indiana! Music is what Mark knows, from playing in bands “Spanky Lee”, and “The Crashers”, to being a regional leader in music advocacy, education, retail sales, audio/visual and lighting installations, plus international music-related mission work in the Caribbean. He is a well-rounded conduit within the music business! Knowing that music can change lives for the better, Mark strives to be the “go to” music resource at Maxwell’s Music!


Mike McAfee

Mike McAfee is the store’s Tone Guru and has spent more than 30 years in the retail music industry. He’s sponsored by Gretsch guitars and has designed instruments for Fender, Dean and Ovation, facilitated guitar endorsements for rock stars and written articles for national music magazines. Mike is bursting with music trivia knowledge that he's always willing to discuss with you. When Mike isn't at the store, you'll find him on stage with the 2-time LEO Magazine Best Band winner Eight Inch Elvis. They're a rockabilly show band who've been contracted to write theme songs for TV shows & festivals. Mike specializes in hollow body guitars, tube amps and does great custom guitar relic work! 



Bobby Naelitz

Bobby currently serves Maxwell's as our Assistant Store Manager and also served as Education Director from 2015 to 2020. Bobby brings over a decade of music retail experience to the Maxwell's team and is a 2007 graduate of Louisville Recordings Arts Band & Artist Program. Bobby has recorded and performed with a variety of local and regional bands and is also an accomplished guitarist and drummer of over twenty years. In his tenure as Education Director, Bobby worked with our teachers, students and their families to provide a strong foundation for learning and achievement, resulting in the growth the music school into a thriving program of over 400 students. As a store manager, Bobby works diligently to make sure that every customer is satisfied. Whether it's helping to offer a diverse selection of gear that keeps our guests excited to providing exceptional customer service, Bobby is always eager to serve our growing clientele and ensure they have an exceptional experience. Over the years, Bobby has been a strong ambassador of Music Education and has taught group music classes, including the popular Uke Days of Summer, served as a band coach, taught through Communities in Schools (CIS) in after-school workshops at various Elementary and Middle Schools across the region, and has taught guitar, drums, and ukulele privately at Maxwell’s. In his free time, Bobby likes to spend time with his wife Brittany and his son R.J., and his two dogs Rocky and Zeus.



Brooks Ritter

Brooks Ritter has joined our Maxwell's House of Music team.  You can find him on the sales floor most days willing to share his vast knowledge of music with you.  Brooks is a Louisville, Kentucky native musician and his music ranges from "soul to roots music with a little indie-rock."  Brooks has toured with various bands during his musical career, including Sara Watkins from Nickel Creek, Greg Laswell, Anderson East, Zella Day, Ben Sollee, and others.  Brooks debuted his newest album, Stereo of Steel, on August 26, 2016.  



Tonya Hennesy

Tonya joins Maxwell's as our Online Sales Guru. She has been around music for years; as either a roadie, band mom or band manager for her son's bands. Tonya's background in technology and web design will help streamline online sales and make the online shopping experience for customers almost effortless!  Tonya has two "almost" grown kids, Sydney and Cooper, that keep her laughing every day!  



Toni Carroll

Toni Carroll is a graduate of Indiana State University with a Bachelor’s Degree in Music Business and a background in Musical Theatre and Opera. She began vocal training at age nine and immediately started performing in competitions, where she placed as a gold medalist numerous times. 

Toni has spent the vast majority of her life as a performer, recording artist, and singer/songwriter. During her college training, she was selected as one of nine students to join the performance ensemble Sycamore Singers, which traveled and toured across Italy. While working with The Caberet Performance Venue in downtown Indianapolis, Toni had the opportunity to work with many Broadway artists such as Betty Buckley, Megan Hilty, Chester Gregory, and Jane Lynch, in multiple master class performances. In 2016, Toni placed as a finalist in the Indi Songwriter's Competition and is currently composing and recording for her first debut album. She has garnered years of experience working as a vocalist, instrumentalist, teacher, composer, and director.

Toni recently worked as a vocal and piano instructor and show director with the School of Rock franchise for 6 years, Toni now serves as the Music Director of Education for Maxwell's House of Music and is ready to serve each student and family by advancing and modifying the Rock School program. Toni's main goal is to perfect the quality of education for each student in the program and to help them enrich their musicianship while gaining performance experience. 


Ryan Spurlock

As the Operations Manager at Maxwell’s Music, Ryan expertly keeps the wheels on the proverbial Maxwell bus! Ryan’s vast musical experience started at age 13.
He has played in numerous bands over the years, and toured out of Nashville, TN. Today, he is the drummer for two local bands, the Allen Lane Band, and
Looking for Lou. In addition to his musical talents, he served our country as an Army Paratrooper for 8 years with 368 jumps! Ryan is also involved with
Maxwell’s Music Academy, retail sales, and installations. In other words, he’s the “Everything Man” that we all depend on immensely!

Steve Robbins

Steve has been with Maxwell’s for over 5 years as a Master Instrument Technician and Luthier. Prior to working in a music store setting, Steve’s day job was as an Electrician who worked in the medical industry as both a Senior Technician who repaired medical equipment, and as a House Technician for major hospital systems. His love of music and instruments kept him involved with both being a musician, and also becoming a highly skilled Instrument Technician and Luthier. With decades of guitar and instrument repair shop experience, Steve’s skills are a vital asset to the Maxwell’s Music “Repair Land”. As an added bonus, Steve is the store’s very own in-house Santa Claus every Christmas season! Be sure to bring the kiddos to see him at our next Christmas Open House!